Active Listening
Active listening is the practice of actively demonstrating attention to the speaker. It involves being fully attentive to non-verbal messages as well as verbal ones.
Active Listening
Active listening is the practice of actively demonstrating attention to the speaker. It involves being fully attentive to non-verbal messages as well as verbal ones.
Agenda
An agenda is a structured list of topics and activities to be covered in a meeting or workshop.
Agenda
An agenda is a structured list of topics and activities to be covered in a meeting or workshop.
Agile
Agile is a methodology in project management and software development that involves teams that work in short cycles, fix problems, and add new features as the project progresses.
Agile
Agile is a methodology in project management and software development that involves teams that work in short cycles, fix problems, and add new features as the project progresses.
Appreciative Inquiry
Appreciative Inquiry is an approach that focuses on identifying and building on the strengths and successes of an organization or team.
Appreciative Inquiry
Appreciative Inquiry is an approach that focuses on identifying and building on the strengths and successes of an organization or team.
Asynchronous Meeting
Asynchronous meetings are meetings that don't happen in real-time. Instead, participants contribute thoughts and ideas when they have time. Usually through writing or video/voice recordings.
Asynchronous Meeting
Asynchronous meetings are meetings that don't happen in real-time. Instead, participants contribute thoughts and ideas when they have time. Usually through writing or video/voice recordings.
Blamestorming
Blamestorming is a meeting during which a group of people discusses who or what to blame for a specific problem.
Blamestorming
Blamestorming is a meeting during which a group of people discusses who or what to blame for a specific problem.
Board Meeting
A board meeting is a place where a group of people come to discuss issues and events involving an organization.
Board Meeting
A board meeting is a place where a group of people come to discuss issues and events involving an organization.
Bottleneck
A bottleneck is a point in a process or project that slows down the flow of tasks.
Bottleneck
A bottleneck is a point in a process or project that slows down the flow of tasks.
Brainstorming
Brainstorming is a problem-solving method for groups, that involves the spontaneous contribution of ideas from all participants.
Brainstorming
Brainstorming is a problem-solving method for groups, that involves the spontaneous contribution of ideas from all participants.
Breakout Session
A breakout session, or breakout group, allows participants to break away from the main meeting and to chat and collaborate in smaller groups.
Breakout Session
A breakout session, or breakout group, allows participants to break away from the main meeting and to chat and collaborate in smaller groups.
Card Sort
Card sort is a method to uncover mental modals by letting participants organize cards into categories
Card Sort
Card sort is a method to uncover mental modals by letting participants organize cards into categories
Chatham House Rule
The Chatham House Rule is a meeting ground rule under which everything that has been said in the meeting may be carried outside, but without attributing it to a specific speaker.
Chatham House Rule
The Chatham House Rule is a meeting ground rule under which everything that has been said in the meeting may be carried outside, but without attributing it to a specific speaker.
Check-in
A check-in is a simple, casual activity to gather insights into the thoughts, feelings, and concerns of participants at the beginning of a meeting.
Check-in
A check-in is a simple, casual activity to gather insights into the thoughts, feelings, and concerns of participants at the beginning of a meeting.
Check-out
A check-out activity takes place at the end of a meeting and allows participants to review their experience, share what they learned and offer feedback.
Check-out
A check-out activity takes place at the end of a meeting and allows participants to review their experience, share what they learned and offer feedback.
Clustering
Clustering is grouping a set of sticky notes (e.g ideas) in such a way that the sticky notes in the same group (called a cluster) are more similar to each other than to those in other groups (clusters).
Clustering
Clustering is grouping a set of sticky notes (e.g ideas) in such a way that the sticky notes in the same group (called a cluster) are more similar to each other than to those in other groups (clusters).
Cognitive Bias
A cognitive bias is a flaw in reasoning that leads to faulty decisions and judgments.
Cognitive Bias
A cognitive bias is a flaw in reasoning that leads to faulty decisions and judgments.
Collaborative Intelligence
Collaborative intelligence is the capacity of a group to think and solve problems together, pooling their skills, knowledge, and resources.
Collaborative Intelligence
Collaborative intelligence is the capacity of a group to think and solve problems together, pooling their skills, knowledge, and resources.
Concept Map
A concept map is a diagram that visually expresses the relationship of concepts and ideas through logical connections.
Concept Map
A concept map is a diagram that visually expresses the relationship of concepts and ideas through logical connections.
Consensus
Consensus is a general agreement among the members of a group or team.
Consensus
Consensus is a general agreement among the members of a group or team.
Consensus Building
Consensus building is the process of working towards achieving general agreement within a group, often through discussion or decision-making processes.
Consensus Building
Consensus building is the process of working towards achieving general agreement within a group, often through discussion or decision-making processes.
Content
Content is "what" is being covered in a meeting. (e.g topics, ideas)
Content
Content is "what" is being covered in a meeting. (e.g topics, ideas)
Convergent Thinking
Convergent thinking is a thought process to come up with a single well-stated answer or solution by using logical reasoning.
Convergent Thinking
Convergent thinking is a thought process to come up with a single well-stated answer or solution by using logical reasoning.
Crazy 8
Crazy 8 is a brainstorming technique where participants sketch eight quick ideas in eight minutes to encourage rapid ideation.
Crazy 8
Crazy 8 is a brainstorming technique where participants sketch eight quick ideas in eight minutes to encourage rapid ideation.
Cross-functional Collaboration
Cross-functional collaboration is the practice of bringing together team members from different departments or areas of expertise to work on a common goal.
Cross-functional Collaboration
Cross-functional collaboration is the practice of bringing together team members from different departments or areas of expertise to work on a common goal.
Decider
A decider is a chosen person with the granted authority to make a final decision.
Decider
A decider is a chosen person with the granted authority to make a final decision.
Design Sprint
Design Sprint is a five-phase framework that helps answer critical business questions through design, prototyping, and testing ideas with users.
Design Sprint
Design Sprint is a five-phase framework that helps answer critical business questions through design, prototyping, and testing ideas with users.
Design Thinking
Design Thinking is a methodology for creative problem solving. It involves to understand a problem, create ideas, prototype solutions, gather feedback and iterate.
Design Thinking
Design Thinking is a methodology for creative problem solving. It involves to understand a problem, create ideas, prototype solutions, gather feedback and iterate.
Devil's Advocate
A devil's advocate is a person who continuously says something contrary to the beliefs of others in order to spark a discussion or debate.
Devil's Advocate
A devil's advocate is a person who continuously says something contrary to the beliefs of others in order to spark a discussion or debate.
Divergent Thinking
Divergent thinking is a thought process to generate creative ideas by exploring multiple solutions.
Divergent Thinking
Divergent thinking is a thought process to generate creative ideas by exploring multiple solutions.
Dot Voting
Dot Voting is a method where a group makes a decision or expresses an opinion through collective decision-making using colored dots.
Dot Voting
Dot Voting is a method where a group makes a decision or expresses an opinion through collective decision-making using colored dots.
Draw Toast
Draw Toast is a group acitvity where participants draw a diagram of how to make toast, revealing the diversity of thought processes.
Draw Toast
Draw Toast is a group acitvity where participants draw a diagram of how to make toast, revealing the diversity of thought processes.
E.L.M.O
E.L.M.O stands for "Enough, let's move on" and is a technique that can be used to cut unnecessary discussions and to move to the next topic.
E.L.M.O
E.L.M.O stands for "Enough, let's move on" and is a technique that can be used to cut unnecessary discussions and to move to the next topic.
Eisenhower Matrix
The Eisenhower Matrix is a decision-making method where tasks or ideas are prioritized by urgency and importance.
Eisenhower Matrix
The Eisenhower Matrix is a decision-making method where tasks or ideas are prioritized by urgency and importance.
Elephant in the Room
The phrase “elephant in the room” is used to describe a problem or issue that everyone knows about but is unwilling to address.
Elephant in the Room
The phrase “elephant in the room” is used to describe a problem or issue that everyone knows about but is unwilling to address.
Energizer
A meeting energizer is a fun and quick activity to energize and engage a group.
Energizer
A meeting energizer is a fun and quick activity to energize and engage a group.
Engagement
Engagement is the level of participation and involvement of individuals in a workshop, meeting, or activity.
Engagement
Engagement is the level of participation and involvement of individuals in a workshop, meeting, or activity.
Face-to-face Meeting
A face-to-face meeting is one where all participants gather in the same physical location.
Face-to-face Meeting
A face-to-face meeting is one where all participants gather in the same physical location.
Facilitation
Facilitation describes the use of techniques and methods to help a group of people to work better together.
Facilitation
Facilitation describes the use of techniques and methods to help a group of people to work better together.
Facilitative Leadership
Facilitative leadership is a process-oriented leadership style that empowers team members to make their own decisions, collaborate effectively and to harness collective strengths and skills to achieve common goals
Facilitative Leadership
Facilitative leadership is a process-oriented leadership style that empowers team members to make their own decisions, collaborate effectively and to harness collective strengths and skills to achieve common goals
Facilitator
A facilitator is someone that supports and makes it easier for a group of people to work toward a common goal. They do so, by creating an environment where participants can collaborate, communicate, and make decisions effectively.
Facilitator
A facilitator is someone that supports and makes it easier for a group of people to work toward a common goal. They do so, by creating an environment where participants can collaborate, communicate, and make decisions effectively.
Fishbowl Discussion
Fishbowl is a discussion method, where a small group of people discusses a given topic, while the rest of the group listens carefully and may step into the "Fishbowl" anytime. If that happens, another person must leave the discussion so the group always stays at the same size.
Fishbowl Discussion
Fishbowl is a discussion method, where a small group of people discusses a given topic, while the rest of the group listens carefully and may step into the "Fishbowl" anytime. If that happens, another person must leave the discussion so the group always stays at the same size.
Fist to Five
Fist to Five is a consensus-building technique in which participants show their level of agreement with a proposal using their fingers, from a fist (no agreement) to five fingers (full agreement).
Fist to Five
Fist to Five is a consensus-building technique in which participants show their level of agreement with a proposal using their fingers, from a fist (no agreement) to five fingers (full agreement).
Five Whys
Five Whys is a facilitation method used to drill down and understand the root cause of a problem by asking "Why?" five times.
Five Whys
Five Whys is a facilitation method used to drill down and understand the root cause of a problem by asking "Why?" five times.
Framing
Framing means setting the purpose of a meeting or group activity. Framing relieves participants of the question “Why are we doing this?”.
Framing
Framing means setting the purpose of a meeting or group activity. Framing relieves participants of the question “Why are we doing this?”.
Gamestorming
Gamestorming is a set of practices for facilitating meetings and workshops in a more engaging, collaborative, and creative way, often through the use of games.
Gamestorming
Gamestorming is a set of practices for facilitating meetings and workshops in a more engaging, collaborative, and creative way, often through the use of games.
Go Around
Go around is a meeting activity that allows participants to speak in turn, without interruption. Also known as a Round Robin, it ensures that everyone can contribute their thoughts and comments.
Go Around
Go around is a meeting activity that allows participants to speak in turn, without interruption. Also known as a Round Robin, it ensures that everyone can contribute their thoughts and comments.
Gradients of Agreement
Gradients of Agreement is a decision-making method used to gauge the level of agreement within a group in a visual wa
Gradients of Agreement
Gradients of Agreement is a decision-making method used to gauge the level of agreement within a group in a visual wa
Graphic Facilitation
Graphic Facilitation is the use of visual methods, such as drawing and diagramming, to help guide a group through a process.
Graphic Facilitation
Graphic Facilitation is the use of visual methods, such as drawing and diagramming, to help guide a group through a process.
Ground Rules
Ground rules are all the guidelines that are set up before a meeting and that participants should follow so everyone feels comfortable and can work effectively.
Ground Rules
Ground rules are all the guidelines that are set up before a meeting and that participants should follow so everyone feels comfortable and can work effectively.
Group
A group is a collection of individuals who share, but who otherwise pursue their own goals and work independently.
Group
A group is a collection of individuals who share, but who otherwise pursue their own goals and work independently.
Group Dynamics
Group dynamics describe the behaviors and patterns of groups that influence the group's overall effectiveness.
Group Dynamics
Group dynamics describe the behaviors and patterns of groups that influence the group's overall effectiveness.
Groupthink
Groupthink refers to the tendency of individuals in a group to make irrational or similar decisions based on the urge to conform with the group.
Groupthink
Groupthink refers to the tendency of individuals in a group to make irrational or similar decisions based on the urge to conform with the group.
H.A.L.T
H.A.L.T is a reminder to be aware of the group and to pause when the group feels hungry, angry, lonely, or tired.
H.A.L.T
H.A.L.T is a reminder to be aware of the group and to pause when the group feels hungry, angry, lonely, or tired.
HiPPO
HiPPO stands for "highest-paid person's opinion" and describes the tendency of a group to give more weight to the opinions of those with greater authority.
HiPPO
HiPPO stands for "highest-paid person's opinion" and describes the tendency of a group to give more weight to the opinions of those with greater authority.
How Might We Questions
"How Might We?" questions are open-ended questions designed to encourage problem-solving by framing challenges as opportunities.
How Might We Questions
"How Might We?" questions are open-ended questions designed to encourage problem-solving by framing challenges as opportunities.
Hybrid Meeting
A hybrid meeting is a type of meeting that involves both in-person and remote participants.
Hybrid Meeting
A hybrid meeting is a type of meeting that involves both in-person and remote participants.
Icebreaker
An icebreaker is a fun and casual activity to help members of a group to warm up and get to know each other.
Icebreaker
An icebreaker is a fun and casual activity to help members of a group to warm up and get to know each other.
Ideation
Ideation is a creative process of developing and coming up with new and original ideas.
Ideation
Ideation is a creative process of developing and coming up with new and original ideas.
Intervention
An intervention is an action taken by the facilitator to improve the functioning of the group. (e.g stopping an off-topic discussion)
Intervention
An intervention is an action taken by the facilitator to improve the functioning of the group. (e.g stopping an off-topic discussion)
Kickoff Meeting
A kickoff meeting is the first meeting where a group or team comes together to start a shared project or effort.
Kickoff Meeting
A kickoff meeting is the first meeting where a group or team comes together to start a shared project or effort.
Lean
Lean is a methodology to create needed value with fewer resources by continuously minimising waste.
Lean
Lean is a methodology to create needed value with fewer resources by continuously minimising waste.
Lean Coffee
Lean Coffee is an agenda-less meeting where participants gather and build the agenda together democratically before they begin talking.
Lean Coffee
Lean Coffee is an agenda-less meeting where participants gather and build the agenda together democratically before they begin talking.
Lego Serious Play
Lego Serious Play is a methodology where participants use Lego bricks to build models that represent their ideas and concepts
Lego Serious Play
Lego Serious Play is a methodology where participants use Lego bricks to build models that represent their ideas and concepts
Liberating Structures
Liberating Structures is a collection of methods to "liberate" a group and enhance their collective engagement, creativity, and relationships.
Liberating Structures
Liberating Structures is a collection of methods to "liberate" a group and enhance their collective engagement, creativity, and relationships.
Lightning Decision Jam
Lightning Decision Jam is a structured workshop format to quickly turn problems into actionable solutions.
Lightning Decision Jam
Lightning Decision Jam is a structured workshop format to quickly turn problems into actionable solutions.
Lotus Blossom Technique
Lotus Blossom Technique is a brainstorming method that expands on central ideas by systematically exploring related sub-topics.
Lotus Blossom Technique
Lotus Blossom Technique is a brainstorming method that expands on central ideas by systematically exploring related sub-topics.
Meeting
A meeting is a gathering of one or more people that share a common purpose.
Meeting
A meeting is a gathering of one or more people that share a common purpose.
Meeting Chair
The meeting chair (also called chairperson) is a person elected to lead meetings of a board or committee. They are responsible for preparing the meeting agenda, starting the meeting, and keeping the discussion on track.
Meeting Chair
The meeting chair (also called chairperson) is a person elected to lead meetings of a board or committee. They are responsible for preparing the meeting agenda, starting the meeting, and keeping the discussion on track.
Meeting Creep
Meeting Creep refers to the subtle and often undetected increase in the frequency or duration of meetings within an organization
Meeting Creep
Meeting Creep refers to the subtle and often undetected increase in the frequency or duration of meetings within an organization
Meeting Minutes
Meeting minutes are written records of the discussions and decisions made during a meeting.
Meeting Minutes
Meeting minutes are written records of the discussions and decisions made during a meeting.
Method
A method is a structured approach to accomplishing a goal. (e.g brainstorm ideas)
Method
A method is a structured approach to accomplishing a goal. (e.g brainstorm ideas)
Methodology
A methodology is a system of methods and principles to guide work processes and improve their outcome.
Methodology
A methodology is a system of methods and principles to guide work processes and improve their outcome.
Mind Map
A mind map is a diagram where ideas and concepts are visually arranged and linked around a central topic.
Mind Map
A mind map is a diagram where ideas and concepts are visually arranged and linked around a central topic.
Miro
Miro is an online whiteboard platform used for brainstorming, planning, and team collaboration.
Miro
Miro is an online whiteboard platform used for brainstorming, planning, and team collaboration.
MoSCoW
MoSCoW stands for "Must Have, Should Have, Could Have, Won't Have" and is a prioritization method to decide on the importance of requirements.
MoSCoW
MoSCoW stands for "Must Have, Should Have, Could Have, Won't Have" and is a prioritization method to decide on the importance of requirements.
Nominal Group Technique
Nominal group technique is a structured method for group brainstorming that encourages contributions from everyone and helps prioritize ideas.
Nominal Group Technique
Nominal group technique is a structured method for group brainstorming that encourages contributions from everyone and helps prioritize ideas.
Paraphrasing
Paraphrasing means formulating ideas and opinions in your own words. This allows you to test for clarity, acknowledge participant ideas and synthesize what has been said during a meeting.
Paraphrasing
Paraphrasing means formulating ideas and opinions in your own words. This allows you to test for clarity, acknowledge participant ideas and synthesize what has been said during a meeting.
Parking Lot
Parking Lot is a meeting method where off-topic ideas and questions are written down (or "parked") on a separate list to keep the discussion focused.
Parking Lot
Parking Lot is a meeting method where off-topic ideas and questions are written down (or "parked") on a separate list to keep the discussion focused.
Popcorn Style
Popcorn style refers to a technique to mix the order of speakers in a meeting by letting the current speaker choose the one who will speak next. Think about it like "passing the mic".
Popcorn Style
Popcorn style refers to a technique to mix the order of speakers in a meeting by letting the current speaker choose the one who will speak next. Think about it like "passing the mic".
Post-Mortem Meeting
Post-Mortem Meeting is a discussion held after a project is completed to analyze what went well and what could be improved.
Post-Mortem Meeting
Post-Mortem Meeting is a discussion held after a project is completed to analyze what went well and what could be improved.
Process
Process is "how" things are being covered in a meeting. (e.g methods, and tools used)
Process
Process is "how" things are being covered in a meeting. (e.g methods, and tools used)
Project
A project is a collaborative, temporary effort to achieve a specific outcome.
Project
A project is a collaborative, temporary effort to achieve a specific outcome.
Psychological Safety
Psychological safety is a group's shared feeling that they can express themself freely without the fear of negative consequences.
Psychological Safety
Psychological safety is a group's shared feeling that they can express themself freely without the fear of negative consequences.
RACI matrix
A RACI matrix is chart that outlines who is Responsible, Accountable, Consulted, and Informed for each task in a project
RACI matrix
A RACI matrix is chart that outlines who is Responsible, Accountable, Consulted, and Informed for each task in a project
RSVP
RSVP comes from the French expression 'Repondez, s'il vous plaît', and means "Respond, if you please". By including "RSVP" in a meeting invitation, the organizer can express that the receiver should respond if they plan to attend or not.
RSVP
RSVP comes from the French expression 'Repondez, s'il vous plaît', and means "Respond, if you please". By including "RSVP" in a meeting invitation, the organizer can express that the receiver should respond if they plan to attend or not.
Retrospective
A retrospective is the process of reflecting on past projects, events, or topics and collecting what went well and what needs to be improved.
Retrospective
A retrospective is the process of reflecting on past projects, events, or topics and collecting what went well and what needs to be improved.
Root Cause Analysis
A root cause analysis is a method used to identify the underlying reasons for a problem or issue.
Root Cause Analysis
A root cause analysis is a method used to identify the underlying reasons for a problem or issue.
Safe Space
A safe space is an environment in which participants feel comfortable expressing themselves without fear of judgment or harm.
Safe Space
A safe space is an environment in which participants feel comfortable expressing themselves without fear of judgment or harm.
Scope
Scope refers to the combined objectives and tasks that need to be completed to finish a meeting or project.
Scope
Scope refers to the combined objectives and tasks that need to be completed to finish a meeting or project.
Scope Creep
Scope creep refers to unplanned changes and growth that continuously add to the scope of a project or meeting.
Scope Creep
Scope creep refers to unplanned changes and growth that continuously add to the scope of a project or meeting.
Stakeholder
A person, group, or organization that isn't a formal member of the group or team, but shares a vested interest in the outcome of a meeting or project.
Stakeholder
A person, group, or organization that isn't a formal member of the group or team, but shares a vested interest in the outcome of a meeting or project.
Standup Meeting
A stand-up meeting is a short meeting, often held standing, in which members of the group share status updates with each other.
Standup Meeting
A stand-up meeting is a short meeting, often held standing, in which members of the group share status updates with each other.
Subtraction Neglect
Subtraction Neglect is the tendency to improve something by adding to it, instead of subtracting and simplifying it.
Subtraction Neglect
Subtraction Neglect is the tendency to improve something by adding to it, instead of subtracting and simplifying it.
Team
A team is a group of people, that work together to achieve a common goal.
Team
A team is a group of people, that work together to achieve a common goal.
Team Alignment
Team Alignment describes the state when all members of a group understand and support the same context and goals.
Team Alignment
Team Alignment describes the state when all members of a group understand and support the same context and goals.
Technique
A technique is a way of guiding and conducting a meeting. (e.g delegating roles, setting ground rules)
Technique
A technique is a way of guiding and conducting a meeting. (e.g delegating roles, setting ground rules)
Technology of Participation
Technology of Participation is a method that uses structured processes to engage and empower groups in decision-making and problem-solving.
Technology of Participation
Technology of Participation is a method that uses structured processes to engage and empower groups in decision-making and problem-solving.
Think Tank
A Think Tank is a gathering of experts to discuss problems, ideas and insights in specific fields
Think Tank
A Think Tank is a gathering of experts to discuss problems, ideas and insights in specific fields
Timeboxing
Timeboxing means defining a period of time in which a person, group or team can work on completing a task.
Timeboxing
Timeboxing means defining a period of time in which a person, group or team can work on completing a task.
Tool
A tool refers to a device or software used to carry out a particular function. (e.g physical or digital whiteboard)
Tool
A tool refers to a device or software used to carry out a particular function. (e.g physical or digital whiteboard)